Shipping Policy

At Better Story Books, we carefully curate and pack each gift box to ensure it arrives ready to delight. Please review our shipping guidelines below.

1. Order Processing Time

All orders are processed within 1 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We primarily ship within the United States.

Delivery delays can occasionally occur due to carrier issues or seasonal volume.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Better Story Books is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Missing Packages

If your tracking information shows that your package was delivered but you can't find it, please wait 24 hours before contacting us, as carriers sometimes mark packages as delivered prematurely.

Contact Us

For more information about our shipping practices, if you have questions, or if you would like to make a complaint, please contact us at contact@betterstorybook.com. For questions about a specific order, please contact us at orders@betterstorybooks.com.